HCN to Debut its ‘AI Concierge’ on In-Room Tablets at HITEC Charlotte

AiMe (pronounced Amy) uses natural language processing and translation capabilities to respond to guests’ unstructured requests and create actionable tasks that can be relayed from the HCN Navigator 2.0 tablet to staff; See AiMe in action June 25 to 27 at the...

Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty

AI-powered in-room tablets with WiFi detection built into the platform can identify in real time just how healthy the WiFi connection is in each room By Neil Schubert Scaling demand for location-based services and personalized guest messaging is forcing hotel owners...

The New Frontier of In-Room Tablets + AI is Here and it’s Impacting Hotel Operations, Starting with Housekeeping

AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages By Neil Schubert Imagine a businessman travels from Italy to America. Upon entering his...

Hotel Communication Network Bringing Two-Way  Guest Communication Technology to Europe

Growing demand for heightened guest engagement and revenue enhancement has spurred HCN to open a  sales office in London and introduce its Navigator 2.0 cloud-based in-room tablet platform to hotels across  Europe and the UK   OTTAWA, ONTARIO –...

HCN Showcases NEW Navigator 2.0 Tablets at BITAC Operations Conference in San Diego

Via one-on-one meetings with hotel operators, HCN demonstrated how its cloud solution is improving guest communication, overcoming labor challenges, and driving revenues Ottawa, Ontario – April 20, 2023 – This week hoteliers representing prominent hotels, resorts and...

Hotel Communication Network Introduces Guestroom Tablets to the HX Audience

One device that outperforms in-room TV and hotel apps   Originally Posted Jan 6th 2020-www.thehotelexperience.com  NEW YORK, N.Y. – Most attendees who visited the Hotel Communication Network (HCN) Inc.’s booth at last year’s HX: The Hotel Experience Powered by...