Innovative
Hotel Solutions

Streamline your guest experience with a free hotel room tablet, funded by our innovative advertising platform. With complete control over their stay, guest satisfaction reaches a whole new level. Explore the key features that make it all possible below.

HOTEL ROOM COMMUNICATION

Faster, clearer communication through our
digital concierge system.

The HCN Navigator Tablet revolutionizes hotel room communication with a fast, intuitive system that connects you to your guests. Motivate and facilitate real-time guest communication with a hotel room tablet to convey real-time messaging, connect on a live chat, conduct surveys, and solve guest needs faster.

  • Chat with guests in real time
  • Get immediate feedback on their satisfaction
  • Eliminate in-room paper compendium
  • Eliminate expensive manual door drops
  • Cost reduction of $1.00 – $2.00 per room, per month
  • Instant updates to in-room materials
  • Communicate Dynamic Alerts with guests in real time

Get Real-Time Feedback With Guest Surveys

Guest feedback is pivotal to your success, but notoriously hard to acquire. Guestroom tablets increase the rate of survey completion and reduce costs to deploy. With real-time feedback at your fingertips, you can improve your guest experience on the go.

  • Deploy in-room surveys with push notifications
  • Easily promote rewards for survey completion in the form of loyalty points, savings coupons etc.
  • Increase guest satisfaction with improved guest response

Instant Messaging

Solve problems before they turn into a bad review. The best way to hear guest concerns is with a live chat service through their hotel room tablet, so they can reach out the moment a problem arises. Give them instant satisfaction and attention with in-room messaging.

  • Give guests a fast and easy way to contact hotel staff
  • Solve guest concerns faster
  • Reduce the number of dissatisfied guests
  • Reduce the rate of problems becoming bad reviews
  • Offer Mobile Connect Chat

Personalize Rooms With A Welcome Sequence

Guests appreciate a personal touch. With a hotel room tablet, you can greet each guest by name alongside room preferences and enticing action.

  • Increase guest satisfaction with personalization
  • Delight guest with room preference displayed on welcome screen

Screen Promotion

Catch the attention of your guest and motivate action with an idle screen promotion. When the tablet is not in use, an interactive promotional screen appears where you can display special messaging, calls to action or special services.

  • Increase sign-ups on loyalty program with idle screen promotion
  • Increase guest satisfaction survey completion
  • Promote your property restaurants or services

HOTEL DINING SOLUTIONS

Revolutionize your room service and increase
orders with DineINN.

Modern guests are accustomed to ordering their food through an app. Let them skip the hassle of calling for room service or scouring an unfamiliar neighbourhood with an integrated digital ordering solution right through their in-room hotel tablet. Interactive menus and innovative upselling techniques have proven to increase orders by up to 30%.

Don’t have a restaurant or room service? Partner up with local restaurants to offer guests the chance to have food delivered right to their room, and share the benefits of increased revenue for both businesses.

  • Increase average room dining revenue by 20%-30%
  • Earn more by offering dining from local restaurants
  • Easy guest billing: charge to room or by credit card

A 400-room hotel at 75% occupancy with 8% of guests
ordering in-room dining can generate

$52,560 in extra annual revenue!

IN-ROOM CHECKOUT

Increase room turnovers with fast,
hassle-free checkout.

Don’t let the daily checkout rush slow down your whole operation. Long lines can result in guest dissatisfaction and bad reviews, especially during a busy event or holiday. By offering guests digital checkout you not only free up the front desk, but give guests the convenient option for a late checkout right from the comfort of their room.

  • Free up the front desk with in-room remote checkout
  • Earn revenue from late checkout selections
  • Offer rewards for early checkout, and increase room turnover

HOUSEKEEPING

Give guests more control with tailored
hotel housekeeping.

Allow your guests to opt-out of room cleaning services and schedule cleaning times around their plans. Offer rewards or incentives for making the “green choice” to decline housekeeping, and save as much as $30 per room. This integrated system can even increase the efficiency of housekeeping when your guest digitally reports a problem in the room, allowing the hotel’s back-end management to quickly and efficiently solve the problem.

  • Save upwards of $15-$30 per room with each opt-out.
  • Increase room turnover with our Room Ready function.
  • Eliminates the need for housekeeper cell phones to update room
    status, call for supplies and/or report issues.
  • Offer incentives to your guest for room-cleaning opt-out.

Increase your room turn over time

by giving hotel staff a device that communicates when a
room is ready, or if a repair is required.

SMART ROOM CONTROL

Earn more with smart hotel technology
and give your guests complete control.

Whether or not your suites have smart features, a hotel room tablet can transform any room into a smart suite. Give guests ultimate control over their room with one interactive interface offered on guest room tablets to send your visitor experience skyrocketing. From TV and temperature controls to an alarm clock and lighting, your guests can operate everything from one simple device.

  • Temperature Control
  • Light Dimmer/On/Off Switch
  • Window Blind Control
  • Alarm Clock Control
  • TV Controller
  • Bedside Communication to Front Desk