HCN’s guestroom tablets act as a centralized, interactive, and engaging “commerce brain” that monetizes a guest’s in-stay attention – a period when they are physically present, commercially active, and making purchasing decisions.

• Capture High-Intent Buyers Frictionlessly: Hotels have heavily digitized booking and post-stay marketing, but often fail to monetize the actual stay. Relying on guests to scan a QR code, download a proprietary app, or read a lobby poster is highly optimistic. The in-room tablet removes these friction points by placing a dynamic, unmissable storefront directly inside the room.
• Tangible Operational Savings: Beyond driving sales, the tablet drives direct operational savings. By giving guests a simple, frictionless way to opt out of daily housekeeping before room attendant schedules are locked, hotels can save thousands of dollars annually from housekeeping opt-out savings alone.
• Generate Media Revenue While Respecting Your Brand: The commerce-media capability allows hotels to monetize their audience’s attention. Importantly, hoteliers retain control, curating and rejecting campaigns that do not fit their property’s brand standards, ensuring the ads act as helpful recommendations rather than screen clutter.